Whistleblowing Channel

Report

Submit a Report

You may submit a report under your real name or anonymously. The identity of the reporter and the content of the report are kept strictly confidential.

1. Report Subject * Required field
2. Report Details

When entering your report, please base it on facts and describe it as specifically as possible according to the Five Ws and How (who, when, where, what, how, and why).

No file selected

If you have any related materials (photos, documents, evidence, etc.), attaching them will be of great help to the investigation.
(Accepted formats: PDF, JPG, PNG, ZIP, etc. / Maximum number and size limit: e.g., 10MB or less)

3. Reporter
Reporting Method

If you select Anonymous, the name field will be disabled.

This will be used to reply with the results of the investigation.

4. Consent to Collection and Use of Personal Information

1. Purpose of Collection and Use of Personal Information

  • The purpose of collecting customers' personal information is to provide optimal services through Hyunwoo Industry. Our website offers various types of information free of charge. Based on the personal information provided by customers, we can selectively provide information that is more relevant and useful to them.
    We process personal information for the following purposes. Personal information will not be used for purposes other than those specified below. If the purpose of use changes, we will take necessary measures, such as obtaining separate consent.
  • 1. Purpose of Processing Personal Information
    - Website Membership Registration and Management
    Personal information is processed to confirm membership registration intentions, identify and authenticate users for membership services, maintain and manage membership status, verify identity under applicable identification requirements, prevent unauthorized use of services, confirm consent from legal guardians when processing the personal information of children under the age of 14, provide notices and notifications, and handle complaints.
    - Provision of Products or Services
    Personal information is processed for product delivery, service provision, issuance of contracts and invoices, content provision, personalized services, identity verification, age verification, payment processing and settlement, and debt collection.
    - Complaint Handling
    Personal information is processed to verify the identity of complainants, review complaints, contact and notify individuals for fact-finding purposes, and communicate the results of complaint handling.
  • 2. Categories of Personal Information Processed
    - Provision of Consultation Reservation Services
    Required Information: Name, contact information, address details, and construction-related information.
    - The following personal information may be automatically generated and collected when using internet services:
    IP address, cookies, MAC address, service usage history, website visit history, records of improper use, etc.
  • 3. Methods of Collecting Personal Information
    Personal information is collected when users consent to its collection and directly enter their information while using consultation reservation services.

    Personal information may also be collected through web pages, email, fax, or telephone during consultations with customer service.

    Personal information may be collected in writing during offline events.

    Personal information may be provided by external companies or organizations affiliated with Hyunwoo Industry. In such cases, the affiliated parties must obtain users' consent before providing their personal information.

2. Retention and Disposal of Personal Information

  • Hyunwoo Industry retains and uses customers' personal information for the purpose of providing services throughout the period during which customers use its services.

    However, if customers request the correction or deletion of incorrectly entered information, the previously collected personal information will be permanently deleted using methods that prevent its recovery. Once deleted, such information will no longer be accessible or available for any purpose.

3. Sharing and Disclosure of Personal Information

  • Hyunwoo Industry does not disclose customers' personal information to individuals or third-party companies.
    Exceptions may apply when there are sufficient grounds to determine that disclosure is necessary to take legal action against individuals who have caused legal harm to others or engaged in activities that violate public morals while using the services provided through this website.

4. cookies

  • Hyunwoo Industry uses cookies to provide personalized and customized services to individual customers.

    Cookies are small data files sent by the server operating a website to the user's web browser and stored on the hard drive of the user's computer.

    Customers have the right to choose whether to accept cookies. By adjusting their web browser settings, customers can allow all cookies, receive notifications whenever cookies are stored, or reject all cookies.

    However, disabling cookies may restrict access to certain services that require login.

5. Deletion of Personal Information

  • Customers may request the deletion of their personal information. Requests can be submitted by telephone (phone number) or email (email address). Upon receipt of a request, Hyunwoo Industry will take immediate action and notify the customer of the results.
  • Rights of Users and Legal Representatives and How to Exercise Them
    - Data subjects may exercise the following rights regarding personal information protection at any time:
    Request access to personal information
    Request correction of inaccurate information
    Request deletion of personal information
    Request suspension of personal information processing
    - These rights may be exercised by submitting a request to the Company in writing, by telephone, email, or fax. The Company will respond to such requests without undue delay.
    - If a data subject requests the correction or deletion of inaccurate personal information, the Company will not use or disclose the relevant information until the correction or deletion has been completed.
    The rights described above may also be exercised through a legal representative or an authorized agent of the data subject. In such cases, a power of attorney must be submitted using Form No. 11 prescribed in the Enforcement Rules of the Personal Information Protection Act.
    Data subjects must not infringe upon their own or others' personal information or privacy processed by the Company in violation of the Personal Information Protection Act or other applicable laws and regulations.

6. Personal Information Protection Officer

  • Hyunwoo Industry has designated a department responsible for personal information protection and a Personal Information Protection Officer to safeguard customers' personal information and handle complaints and inquiries related to personal information.
  • Department Responsible for Personal Information Protection:
    Personal Information Protection Officer:
    Phone Number:
  • If you need to report a personal information infringement or seek consultation, please contact the following organizations:
    1. Personal Information Dispute Mediation Committee (118, no area code required)
    2. Information Security Certification Committee (02-580-0533–4)
    3. Supreme Prosecutors' Office Internet Crime Investigation Center (02-3480-3600)
    4.National Police Agency Cyber Terror Response Center (02-392-0330)
5. CAPTCHA